FAQs

Where is my order?

As soon as your order has shipped, you will receive tracking information via email from us.

Are your ceramics dishwasher-safe?

Our products are dishwasher safe. However, handwashing helps reduce the risk of the glaze being scratched or chipped.

Are they microwave-safe?

Our stoneware products are not recommended for microwave use. The natural iron content in some stoneware clay bodies may cause uneven heating, which can increase the risk of cracking or damage.

Our porcelain products are generally microwave-safe unless otherwise stated. Please refer to the individual product description for specific care instructions.